FAQs

Do you have free shipping?

In mumbai city we offer free shipping on orders above Rs.499, In other cities or states orders service charges will be changed respectively.

How to order products?

Step 1 – Add the products to your cart.
Step 2 – Enter your shipping address and billing information.
Step 3 – Complete the checkout process respectively.

Where is my order?

If you haven’t received your order yet, you should check the shipping status and tracking information provided by the website. If you have questions or concerns about the delivery of your order, you can contact our customer service for assistance.

How to replace a product?

In case of any damage of goods we will replace the goods upon initiating replacement within 3 days of delivery and after returning the damaged goods we will replace the item within 10 to 15 business working days.

How to return a product?

You will need to initiate a return request and provide the reason for the return. Once you reach out to us, our team will be able to assist you with a replacement or a refund depending upon the fact and circumstances of each case.

How to request order cancellation?

In case of cancellation of order before dispatching and within 3 days of the order given, the transaction amount will be refunded via same source within 4 to 6 Business working days.

When are refunds issued?

Refunds are issued after the store has received your returned item. The refunds will be initiated to your account within 2-5 business days.